Dealing with error ‘Problem occurred while doing OST sync operation’

OST to PST converter tools are very much helpful in dealing with number of corruption cases and error issues in OST file. They just resolve the corruption issue and convert the corrupt .ost t file to .pst file so that user can access the Outlook file again. Outlook offline folders or OST files allows you to work in offline mode in Exchange Server i.e. when no network connection is available.

Now if you want to access your Outlook data in non-Exchange environment, your OST file needs to be converted to PST files. Only PST file works in non-Exchange environment. OST files do not work in non-Exchange environment, and to get access to the OST files in non-Exchange environment, OST to PST converter tool is required. The OST file in such situations gets converted into a PST file that you can use with Outlook. However, during automatic conversion, in certain conditions you might fail to do so. The OST file synchronization operation might fail and the OST file might remain orphaned.

You must have noticed that during synchronization of OST file, error occurs and whole synchronization process fails. When you view the Exchange Server event log, it shows the following entry:

“A problem occurred while doing OST sync operation for user 'user_name'”

The error further describes the message details and name of the folder last synchronized.

Reasons behind this error message

OST synchronization process may fail due to the following reasons:

• The user has performed some changes in its profile settings that have changed the server name and other items.

• The associated mailbox contains one or more damaged email messages.

• No local area network access is available to the client computer.

Solution

One can perform the following to resolve the error ‘Problem occurred while doing OST sync operation’.

• You need to ensure that there has been no profile editing at client computer. If it is, correct them.

• Make sure that the user mailbox is healthy. Delete damaged email items, if any and then duplicate the behavior.

• Try synchronizing the mailbox after some time when proper network connection is available.

If still you are not able to resolve the error and perform the synchronization process of OST file, then you should consider using a professional OST to PST converter software. With use of such tool you are able to access the file contents again and make it usable with Outlook.

OST to PST converter converts .OST files with all of its items like emails, journals, calendar, notes, tasks, contacts, and attachments into .PST file, which is easily accessible with MS Outlook in non-Exchange environment. After conversion, complete formatting of email items in PST file is restored. OST to PST converter is efficient in recovering password protected OST files also.