Buyers Who Want To Get Good Deals And Quality Fabric For Apparel Production. It Takes Some Understanding Of The Textile Industrial Culture Because This Is The Possibly The Only Large Scale Industry Where Almost Each Order Is Tailor Made. In This Article 'Vendor' Means A Textile Fabric Manufacturer And Not A Wholesaler, Semi-Wholesaler Or Retail Distributors
This Article Is For The Buyers Who Want To Get Good Deals
And Quality Fabric For Apparel Production. It Takes Some Understanding Of The
Textile Industrial Culture Because This Is The Possibly The Only Large Scale
Industry Where Almost Each Order Is Tailor Made. In This Article 'Vendor' Means
A Textile Fabric Manufacturer And Not A Wholesaler, Semi-Wholesaler Or Retail
Distributors. Here We Go.
1. Communicate Clearly About Your Requirement To The
Vendor In Advance
If You Want Your Fabric Vendors To Develop New Qualities
That They Have Not Manufactured Earlier, It Is Prudent To Give Them Complete
Detail Of Your Requirement And Enough Time. Indian People Normally Do Not Want
To Offend Customers Hence They Might Agree To A Very Close Deadline Though The
Execution Might Be Delayed. In Such Cases Where The Requirements Are Urgent, It
Would Be Wise To Develop The Same Quality With 2 Or 3 Vendors.
2. Assess The Capability Of The Vendor For Manufacturing
The Desired Product
Many Manufacturers Would Go Out Of The Way To Commit
Developments Though They May Not Be Able To Deliver. At The Eleventh Hour This
Failure May Cause Disaster For You. There Are Two Ways To Work Around The Issue.
- Review The
Product Range Already Manufactured By The
Vendor. If Your Product Is Very Close To Any Of The Products Already Made
By The Vendor, Then Only Place The Order With Them.
- Have A
Look At The Sample Presentation. Samples Without Proper, Printed Labels
Giving Relevant Detail Is Indication Of Non-Professionalism.
- Check Out
If The Vendor Has A Fabric Development Infrastructure Like Fabric Analysis
And Designing Department, Desk Looms, Lab Processing Facility Etc. In
Place. If Those Are Absent, You Would Be Working With An Amateur.
3. The Supplier Must Have A Well Defined Supply Chain
Management (SCM) / Production Planning And Control (PPC) Department
In Order To Ensure Timely Deliveries, The Manufacturer
Should Have A Properly Functioning And Reporting SCM/PPC Department. It Is
Becoming Common For The Buyers To Communicate With The Designated PPC
Representative To Receive Update Of The Progress Made In Various Orders On A
Regular Basis. There Are Manufacturers Who Manage The Process Flow On Ad-Hoc
Basis Without Having A Well Managed PPC System In Place. Those Vendors Perhaps
Can Handle Smaller Orders If Followed Up Closely. It Would Be Comfortable To
Depute A Representative For Follow Up At Those Vendor Sites In Such Cases. For
Larger Orders, Say To The Tune Of 20,000 Mtr Or So Per Delivery Size, A
Properly Functioning PPC Department Is A Must.
4. Check The Working Of The Manufacturers' QC (Quality
Control) Lab And A QA (Quality Assurance) System
I Have Experience Of Coming Across Some Manufacturers And
Their Technicians Who Do Not Understand The Importance Of Matching Colors In
Properly Calibrated Light Boxes. In Most Cases The Technicians Have Inadequate
Qualification For The Job. Such Manufacturers Should Be Preferably Dropped From
The Vendor List. Vendors Having Labs Accredited By Well Known Brands Are The
Best As A General Rule Of Thumb. This Does Not Mean That The Labs Which Have
Not Yet Been Accredited Are Bad. In Most Cases A Good Lab Is A Good Lab Whether
Accredited Or Not. A Look At Their Documentation Method Can Give A Fair Idea
About The Competence Of The Company In Delivering Consistent Quality.
5. Stock Of Non-Moving Goods On The Shop Floor
A Point To Observe But Missed By Many Buyers While Auditing
A Vendor's Plant. A Long Queue Of Goods In Process Is An Indicator Of Poor
Manufacturing Process Management. In Many Vendors' Place You Would Find Volume
Of In-Process Goods Kept Inside Department Shop Floors Are So Huge That You
Would Not Be Able To Walk Freely Across. This Is An Indicator Of Poor Planning
And Operations Management. From My Experience, Honoring Delivery Schedules In
Such Working Condition May Not Be Possible In Such A Situation.
6. Efficiency Of Operation
Number Of Active Machines Seen In The Running (Production)
Condition Is An Indicator Of The Efficiency Of That Department. Companies
Having Efficient Manufacturing Departments Only Can Keep Their Commitments. Say
For Example, In A Weaving Plant, If You Find From The Indicators About 10%
Machines Are Stopped, You May Grossly Assess That The Department Works With
About 90% Efficiency At That Time.
7. Quality And Efficacy Of Communication
Many Buyers Insist That The Vendor Designate A Single
Person As A Point Of Contact For All Follow Ups Related To Their Orders. I Find
Efficacy Of This Arrangement Not Very Doubtful Because,
- That
Particular Contact Person May Not Be Available All The Time.
- Unlike
Apparel Merchandisers, The Fabric Marketing People Move Around Inside The
Plants And Outside A Lot And They
Normally Check E-Mails Only Twice Or Thrice A Day. Therefore, It Is Wise To
Consolidate All Queries/Questions In A Batch And Send/ Expect Reply Only
Once Or Twice From A Vendor Per Day. Also, Questions Related To Order
Status Should Be With The PPC Department Instead Of With The Marketing
Person While A Copy Of Such Communication Should Be Marked To The
Marketing Person Of The Vendor. This Is A Tested Method To Get Correct And
Timely Replies.
You Should Also Check Out That Vendors Have Competent
Communicators To Answer Queries On A Day To Day Basis.
8. Suggestion For Buying Smaller Quantity Of Fabric
It Is Always A Good Idea To Procure Smaller Quantity Of
Fabrics From A Wholesaler Or Through A Good Buying Agent Than Buying Directly
From A Manufacturer. The Cost May Be Slightly Higher But The Wholesalers And
Agents Of Textile Manufacturers Have Normally Very Close Contact With The Mills
And They Can Ensure On-Time Delivery Better For Smaller Quantities.
Last But Not The Least, The Merchandisers Involved In The
Sourcing Job Sometimes Does Not Recognize The Issues Characteristic Of The
Textile Industry. In Such Cases They Should Be Given Some Orientation In The
Fabric Manufacturing Process To Understand And Plan The Fabric Procurement
Operation Better.
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