A business that pays attention to every detail is a business that creates a lasting impression on its clients. Luxury paper hand towels and washable fabric hand towels can both help.
No
business wants its customers to think it is cutting corners. Particularly when that business has prided
itself so well on creating the perfect impression in every other client
area. The decor is right; the ambience
is spot on: so why lose marks at the
final hurdle with cheap hand towels? The only way to go: luxury
paper hand towels, or cleanable fabric
hand towels. Anything else says
“cheapskate” loudly and clearly.
Choosing
inferior hand towels over luxury paper hand towels, or washable
fabric ones, presents a double-headed problem for business owners. Non-luxury paper hand towels look bad and feel bad:
they also seem to end up everywhere but the receptacle provided for
disposal after use. Luxury paper hand
towels feel and look good – and so seem more likely to be disposed of in the
proper fashion – whereas cheap paper hand
towels end up in little balls all over a premises’ bathroom and corridor
facilities. And when a business has
cheap paper hand towels all over their
corridor floor it has an image problem that doesn’t start and stop with a
customer washing their hands.
Obviously
the environmentally sound solution to the problem of non-luxury paper hand
towels is: invest in some good old
fashioned roller hand towels. The kind
you can remove and launder when they’re done.
In reality, a business’ choice of hand
towels depends very much on the image it wishes to convey. Nothing cements the atmosphere of a
restaurant like its bathroom facilities – a business wishing to go for top
marks in the class department may insist on luxury paper hand towels because they seem more opulent than
reusable fabric hand towels.
Luxury paper hand towels
lend an air of exclusivity to a place. A
customer offered luxury paper hand towels is being given something bought for
their use alone: once the towel is used,
it will be disposed of and never used again.
To import luxury into such an item – something disposable – is an
obvious way to assure one’s clients that no expense has been spared for their
convenience. Also, luxury paper hand towels are sanitary (for the same
reason – they are used once and then chucked away. No germs to pass on with disposable hand towels).
Reusable
fabric hand towels allow an
establishment the cachets of quality (obviously, a fabric roller towel is much
nicer to use than a cheap piece of paper) and consideration. Customers will feel that a place that
actually launders its bathroom towels is the kind of place that pays attention
to detail and insists on excellent material throughout. An invaluable impression to create where
people come to eat – if they demand proper fabric hand towels, their ingredients are probably pretty good too.
Either
option – luxury paper hand towels,
or reusable fabric hand towels –
give clients a clear indication that quality and excellence are of paramount
importance. The one rule, then, never to
break – use one or the other, but don’t use cheap paper hand towels. A business
that does that is only going to give a poor impression.
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A business that pays attention to every detail is a business that creates a lasting impression on its clients. Luxury paper hand towels and washable fabric hand towels can both help. |
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