Choice of product depend on the consumers feelings about that product and this is what is referred to as brand loyalty. This paper focuses on the coca cola company products brand loyalty and how the company has achieved loyalty among its consumers worldwide, some of the factors discussed include promotional activities, advertising, position of the company in the market and product differentiation by the coca cola company.
Abstract:
Choice of product depend on the
consumers feelings about that product and this is what is referred to as brand
loyalty. This paper focuses on the coca cola company products brand loyalty and
how the company has achieved loyalty among its consumers worldwide, some of the
factors discussed include promotional activities, advertising, position of the
company in the market and product differentiation by the coca cola company.
Importance of market information is that it helps in decision making and also
in choosing the best strategy to increase market size and loyalty.
Brand
loyalty:
Introduction:
Founded in 1886 the coca cola
company has become one of the largest companies in the world, this has been
made possible by the company’s efforts in promoting consumer loyalty. We focus
on the coca cola company which produces soft drinks and enjoys high consumer
loyalty in the market than its competitors. Other factors discussed include why
the company enjoys high loyalty and also why market information is important to
a company.
Brand
loyalty:
From the research undertaken it was
evident that individuals consume the same brand they consumed in their early
age, the coca cola company was founded in 1886 and over the years the company
has formulated strategies that have made it a leader in terms of consumer
loyalty.
This company has consistently
advertised its product and also sponsored sports over the years. This has
created a feeling toward the company’s brand. Brand loyalty begins in early
child hood and when an individual uses the product at an early age then the
individual is likely to consume the same product in his or her adult years.
Brand loyalty is also created by
advertising. The company spends much on advertising each year which helps
maintain the market size. These adverts are almost in all forms of media and
this has helped increase brand loyalty. Product differentiation has also
contributed to high brand loyalty, the company produces over 450 brands and
this has catered for the different taste and preference of consumers al over
the world.
The company also promotes sporting
activities which include financial assistance to hold these activities and
therefore this has created a connection with the consumers, these promotions
have created a positive feeling toward the coca cola company and this has
contributed to the high consumer loyalty the company enjoys.
Individuals always want to be on
the winning side and the company has used its financial position to create
brand loyalty, the coca cola company is one of the largest company in the
united states and is ranked as one of the best companies in terms of profits
and returns, therefore this makes consumers feel that they want to associated
with the winning side and therefore will always purchase the products.
The
products:
The coca cola company produces over
450 products and it sells these products in over 200 nations, the many drinks
have different flavors that cater for the different taste and preference of
consumers.
Marketing
application:
Market information is important in
that it helps companies to make decision that are aimed at improving their
position in the market, with the market information a company is able to
compare its products with those of its competitors and therefore improve their
products. The information is also important in deciding on which strategy to
use in the market, differentiation strategies and other forms of strategies are
determined by the result of information collected in the market.
Conclusion:
From the above discussion it is
evident that brand loyalty is promoted through advertising, promotions, the
company’s position in the market and the introduction of the product to young
consumers who become loyal when they grow up. Market information is important
in that it helps the company to make decisions that are aimed at improving the
company position in the market.
Reference:
George Moschis (1994) Marketing
Strategies for the Mature Market, McGraw Hill Publishers, New York
The Coca Cola Company (2008)
history and facts about the Coca Cola Company, retrieved on 26th
September, available at www.coca-cola.com/glp/d/index.html
Robert Chestnut (1998) Brand
Loyalty: Measurement and Management, Routledge publishers, London
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