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Software | Software for Custome ...Software for Customer Service for Small BusinessesTotal Word Count: 2694 Author Rating: NA  Rate this article
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IvyOffice is the premier six-in-one sales, marketing, customer service, book-keeping, document management and task management software for small businesses. We offer three versions of IvyOffice- IvyOffice10, IvyOffice Lite and IvyOfficeR (Retail). IvyOffice will give your business the ability to copy its strengths across all its operational areas and by doing so it can create for you a dynamic and fluid organisation which is primed for growth.
IvyOffice is a privately owned and operated small business with a handful of staff relatively low volume of sales. Ivyoffice a small business generally has fewer than 50 employees. Ivyoffice is the premier six-in-one sales, marketing, customer service, book-keeping, document management and task management software for small businesses. We offer three versions of IvyOffice- IvyOffice10, IvyOffice Lite and IvyOfficeR (Retail). IvyOffice will give your business the ability to copy its strengths across all its operational areas and by doing so it can create for you a dynamic and fluid organisation which is primed for growth. A main objective of Ivyoffice is to give customer service. Customer service is all about bringing customers back. And about sending them away happy – happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
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Benefits Ø Establish name recognition of the business and for the members Ø Gain and retain customers Ø Enhance customer service Ø Save staff and member time by providing information Ø Establish a solid reputation for the members and the staff Ø Provide customers with information about the capabilities, procedures, and processes Ø Establish trust in the services Ø Distinguish the practice from the "competition" Are you deciding? · Why CRM? - Do you even need a CRM solution? · What type of small business CRM software solutions is best for you? · What are the best CRM solutions available for your small business? · What is the best way to evaluate the CRM solution you are considering? · How to best leverage your new or existing CRM/SFA investment?
Benefits of CRM If you are still unconvinced as to whether you should invest in a suitable small business CRM solution, here are some immediate points for you to ponder: Recent benchmark studies reveal that CRM applications account for: · Revenue increases of up to 41% per sales person · Decreased sales cycles of over 24% · Lead conversion rate improvements of over 300% · Customer Retention improvements of 27% · Decreased sales and marketing costs of 23%
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