What is involved to work in Hospitality industry?

This is a huge and rapidly growing industry with many career opportunities!

Train for a career in Hotels, Resorts, Events, Restaurants or Catering. Hospitality is a major employer, through enterprises ranging from hotels, resorts and guesthouses to restaurants and catering businesses.

Food and beverage waiter courses provide basic knowledge for those attending a bar or working as a drinks waiter or waitress. Develop a broad understanding of the industry, become familiar with alcoholic and non alcoholic drinks; how to provide service to bar customers, mix a range of drinks and appreciate different wines. This provides a sound foundation for working in a restaurant, catering or other food service enterprise. Topics covered vary from kitchen and food management to planning a menu, restaurant staffing and waiter/waitress skills.

Event Management courses develop knowledge and skills in the planning and management of special events including gallery openings, festivals, exhibitions and sporting events.  You may decide to start your own event management (eg. Wedding Planner, Corporate Event Manager, Conference Organiser, Exhibition Company), or seek employment with an event management company or in a government authority or marketing department of some other organisation. Opportunities in this industry are only limited by your imagination and initiative. This is a very solid qualification providing skills, knowledge and experiences within the field of event management and related disciplines. It is designed to prepare you for a professional career in this field, and to develop a capacity to manage a wide range of different events, small or large. Event Managers are both self employed small business operators, and employees of larger organisations such as: wedding venues, hotels, resorts, exhibition companies, concert promoters and conference organisers. Event management can be both a challenging and stimulating industry if you have the personality, knowledge and perseverance to succeed. Like most industries, there are pitfalls that you need to be aware of, and careful to avoid. A wedding planner will have a range of tasks from hiring the band, talking to the photographer, finding a caterer, getting low prices for things and above all be very well organised. They are normally self employed businessmen or women; who understand all aspects of the wedding industry, and are continually cultivating a network of contacts within that industry.

There are many exciting job opportunities for those with solid hotel management skills. You can work in a variety of locations and types of facilities. It is a fascinating industry that can provide enough change and challenge to keep you both interested and constantly in work. Hotel Management courses provide an excellent foundation for a career in management in the tourism or hospitality industry. This develops a diverse and unique combination of valuable skills that will set you apart from graduates of other courses. As with most industries, being different is often what gives you the edge over the competition.

To be successful in Hotel Management, you need more than just a good knowledge of the hotel industry. You need to develop excellent management, time management, interpersonal and research skills, and good interpersonal skills. A good hotel manager knows how to delegate, but always keeps a close eye on every aspect of the business - kitchen, service, cleaning, maintenance, front desk etc. - and is always moving, always in touch with staff and guests.  To succeed in this career, you need to become a good communicator and to actively seek information about what's going on in the hotel, the industry, and in the wider society. You will continually monitor guest satisfaction, and deal with the many problems that arise in this business. You will also establish and maintain relations with others working in hospitality, tourism, the media and the community in order to promote your business and also, to keep abreast of issues, trends, and possibilities that can affect your business. This makes hotel management an exciting, challenging career, with much opportunity for personal and professional growth and social interaction.