Poor Work Ethics Reveal Poor Business Leadership Skills

Talk to any business owner to C-Level government and somewhere in the conversation there can be either an instantaneous or indirect reference to work ethics. For the results of poor business work ethics is continually affecting the business from productivity to client loyalty to profitability.

However, when I raise the following question :

Do you believe that your staff come back to figure to directly destroy your day, tick off your customers or negatively have an effect on your business?

I continually receive the same answer from business homeowners to C-Level executives to department managers, No! So, my easy little brain begins to assume then what's the real downside here? Is it poor work ethics or poor leadership. This thought process has allowed me to appear at poor work ethics from a wholly totally different lens.

The other day I listened to a CEO of a mid size company share with me in nice detail about an employee who for over one year did not flip in his expense report. This performance failure affected everybody down stream specifically the financial department who may not accurately report all prices and where necessary bill those expense costs to the clients.

Bottom line this refusal to comply was making affecting customer loyalty each externally and internally. External customers weren't getting billed and constant internal customers knew that this person was not being held accountable because the behavior continued for over a year.

Then I was asked what did I suppose regarding this case? My response was "To whom did this individual report? This can be a leadership and management downside first." Upon seeing the look in the CEO's face, I spotted the non-complying individual directly reported to this CEO. Sadly, the CEO believed the problem to be one in every of poor ethics on part of the worker and actually failed to wish to take possession of the problem.

This story wasn't the first time that I have heard or observed poor work ethics as an indication of poor leadership inside management. When workers aren't held in charge of the results of their actions although they are doing in some way will mess things up, the general performance of the organization dramatically suffers.

When management fails to take action, they start to ascertain a habit of thought, an angle and additional necessary an underlying belief that this behavior is acceptable. Years ago I wrote a piece of writing about work ethics <http://EzineArticles.com/?id=28137> very being attitude of performance. These days this can be even additional true than ever before.

If management truly wants a high performance culture, where consistent positive work ethics are demonstrated every and each day, then these people should become leaders first and managers second by the subsequent:

?    Communicating the statement of core values clearly

?    Explaining completely on what the core values mean in daily behaviors

?    Securing agreement to adhering in the slightest degree levels to those core values

?    Accepting the responsibility to address the failure to adhere to those core values (accountability)

By taking such action, then management can really study work ethics from a personal perspective because organizationally there's alignment between the core foundational statement and the desired results.

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