This article deals with the various benefits of using mobile ticketing for both the airline industry and the passengers. It also points out how it may improve in the near future.
Since the time mobile technology
was introduced, the growth in the number of users of these handhelds has
increased in leaps and bounds. According to a recent report by the
International Telecommunication Union, the cellular subscriptions would soon
touch the four billion mark all over the world. These days, people are using
their handhelds more for various hi-tech uses like mobile shopping and mobile
ticketing. In case of the airline industry, people who are both frequent flyers
and pleasure flyers make use of their phones to book tickets on different
airlines. As per a current data, almost 90% of the passengers who travel by
flights use mobile booking systems to reserve their tickets.
The number of people, who use
smartphones and other hi-tech handhelds, has gone up over the last few years. People
are using such brands like Blackberry, Apple iPhones, Android, and Nokia
smartphones to use various online facilities with the help of their handhelds. This
has come to the attention of the airline industry and they ultimately
recognized its benefits in increasing their customer services and also to lower
down their various costs, such as printing costs of tickets.
At its early stages, airlines
used to provide such services like mobile booking, mobile payments, flight
schedules and updates, and also check-in facilities using handhelds. Now they
have also introduced additional facilities for their customers, who use
smartphones, like information pertaining to baggage tracking. This way,
airlines have made air travel a totally paperless option for their passengers.
Experts are predicting that in the future mobile phones may also be used to
store electronic visa for international travelers.
With the help of mobile
ticketing, passengers have the privilege to setup their favorite arrivals and
departures and in some cases, airlines also send check-in reminders to their
passengers. In a way this is beneficial for their customers, since it allows
them to remember of the need to check-in using their phones which would later
help them to avoid the rush at the airport. This electronic check-in method is
being adopted by various airline companies at a fast rate. They have understood
the importance of this which in turn would help them improve their customer
services. Customers are normally sent a 2D barcode to their mobiles as a proof
that they have checked-in using their handhelds.
The best part is that this
technology is not just limited for international travelers. Even domestic
flyers can make use of mobile ticketing and check-in using their phones. With
even boarding passes being sent to mobile phones, customers can travel without
worrying about losing their tickets in their hurry to catch their flight.
Although most of the airlines
have recognized the various benefits of <a
href="http://www.cart2mobile.com/">mobile ticketing</a>
for both their passengers and themselves,
there are some experts who feel that this technology is still at its early
stages and have a long way to grow. Whatever be the case, the future is
definitely bright for both the airline industry and their passengers. If you
have not yet experienced the world of electronic travelling, then switch to
Cart2Mobile and be a part of this exciting world.
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| About the author |
Ashley Forrester is a prolific writer on all topics related to mCommerce. She is an industry insider who is well up on the latest trends and technologies ruling roost in this domain.
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