Your “Contact Us” page should include multiple ways of contacting your company – and make it easy to do so.
For a small business, website design can make far more of a
difference than most business owners expect. The right website design for your
needs and your company can make all of your marketing efforts pay off with
increases in your bottom line. The wrong design won’t deliver results, and
could even damage your marketing efforts, especially if you count on your
online presence to deliver orders and bring in customers. Web design companies
that specialize in small business website design can offer a lot of insight
into how your website design affects customer behavior and ways to use good
design principles to improve your bottom line.
Good Small
Business Website Design Delivers Value to Your Customers
When you sit down to talk with your web designer about your
website, consider how to deliver value to your customers rather than how you
can tell them what you want them to know. Everything on your website from the
basic layout to every piece of content should be focused on delivering
information that your customers want to know. That information varies from one
industry to the next, but nearly every industry benefits from some basic and not-so-basic
design elements and decisions.
Make It Easy
to Find Information
One of the most frustrating things for any website visitor is not
being able to find the information you want. Good site organization and
planning help, but two important elements in making your business website
design more user-friendly are good navigation and a search box. Well-organized
menus and links help your users find what they need without frustration on a
small site. On a larger site, a search box is an important tool for your
visitors.
Talk to your website designer about navigation options. Flash web
design technology opens up lots of navigation design possibilities that move
you out of the menu bar or sidebars and allow you to put a lot of your
information right up front in your homepage design.
Anticipate
Your Visitors’ Needs
One of the biggest mistakes in a lot of small business website
design examples is putting the company’s interests ahead of the customers. As
you plan your design, think like one of your own customers. What would you want
to find on your website?
At an absolute minimum, your website should include your company
name, a description of the services you offer and a way to contact your
company. A company that specializes in small business website design will
encourage you to think beyond the basics, though. Your “Contact Us” page should
include multiple ways of contacting your company – and make it easy to do so.
Including an email form on your website, for example, encourages visitors to
type in their feedback or questions without leaving your site, which greatly
increases the odds of the customer actually making contact.
Include
Social Integration in Your Small Business Website Design
Small business websites can benefit enormously from including
social media elements in their website design. Make it easy for your website
visitors to share information from your site with Twitter and Facebook share
buttons, and provide a place for them to share reviews and feedback with
others.
Small business website design can include far more than flat pages
of information. By making it easy for your visitors to find information and
share it with others, you’ll serve their needs while increasing your bottom
line.
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