Professional salespeople always present themselves first and the product second. A prospect will accept the salesperson first before considering the product.
Salesmanship
is as old as man.
Eve
sold Adam on the idea of eating of the forbidden fruit. Adam tried to
sell God on the idea that it wasn't his fault. The profession of
sales is indeed one of the worlds oldest occupations. It has
undergone many changes as it evolved over the years into what is now
a very noble and rewarding trades. Salespeople are special in that
they must be good communicators as well as persuades. A good
salesperson can detect changes of mood, like fear, joy,
apprehension, reluctance, desire, and build trust and confidence into
their sales presentation. They know every stall or objection the
prospect can and will present and how to counter with calm and
assurance. They build and maintain a reputation for being trustworthy
and a pillar of the community.
The
key to being a successful salesperson is building a correct image by
being sincere in your relationships with others. Be reliable and
believable in all you do and you will cultivate longevity in
relationships that will sustain you. Remember faces and names. Be a
good listener, affirmative, cheerful and carrying. Be a dynamic
person that draws people to you.
A
point to remember is to never downgrade your competitor, it only
belittles you. People come to you because of what what you do for
them, not on what others don't do. Don't place a value on your
abilities in comparing your talents to someone else. Salespeople are
individuals like artist. Each expresses himself/herself as a
personality. They have the power of persuasion but the real
professional uses it with caution. Engaging people is their idea of
enjoyment as they fulfill dreams and satisfy needs.
A
good salesperson finds people are fun when they are involved in being
with them. They are joiners and belong to service organizations,
lodges, business groups, charitable groups, church, and country
clubs. These outlets provide a means for meeting people and
developing friendships. They are not afraid to let people know what
products or services they represent as they are always ready to hand
out business cards and give incentives to prospective customers. Hay,
you know you're a great person, let others know it, make friends, be
cheerful.
There
are basically, two types of salesperson's that populate the business
world. The difference between them is quite simple. One waits for the
prospect to come to them (order taker) the other goes to the prospect
and presents the product; proving its value and showing them why they
can't do without it. They know how to inspire and activate desire in
people. They know which buttons to push to move the prospect to buy.
They know which emotions make people move in a positive way. They
truly are artist that have taken the time to learn human dynamics and
have become very proficient at it. Like a artist learns the piano,
they learn human relations.
A
professional salesperson activates the prospects awareness of the
relationship between them and their product. Like presentation is
important when delivering a fine meal, they also present value in the
benefits of a good relationship between the product and the
prospects needs. They turn their product into a living, breathing,
vital thing that produces a better life for the prospect. It is the
value, benefits and fulfillment of a product that makes for a
contented customer.
Professional
salespeople always present themselves first and the product second. A
prospect will accept the salesperson first before considering the
product. There are basically only three types of sales . . .
charismatic, classical and creative.
Charismatic
sales, The salesperson becomes part of the value of the product or
service a person buys because the prospect identifies with and likes
the salesperson. Even though the exact same product or service may
be had from many sources in close proximally but because the prospect
connects with the salesperson, they will purchase from him/her. The
salesperson becomes an important part of the sales experience as
he/she has added worth and assurance to the product.
Classical
sales, is the art of selling benefits, value, uniqueness, product or
service as a problem solver. The prospect views the product or
service as filling a specific need, and buys that resolve. In this
instance, the customer will hardly remember the salesperson because
the their only objective is in fulfilling their need no matter who
the sales person is.
Creative
sales is simply the process of allowing the prospect to sell
himself/herself. The salesperson acts as a guide in the process by
pointing out those things that the prospect finds most stimulating.
The salesperson helps the prospect to build a mental picture so
he/she can see himself/herself using, and enjoying its benefits.
They help the prospect to focus on the product so he/she may get
evolved and experience the feeling of ownership. The prospect
acquires an awareness of the relationship between the product and the
“good life” that he/she dreams for. The product has turned into a
living, breathing, vital thing that the prospect can't resist.
The
art of creative selling is more than projecting a few words. It’s a
continuous process of letting the prospect know that his/her welfare
is very important and the salesperson is there to assure their needs
are met. No matter what the product is, the salesperson must be less
concerned with it than with the prospect. The prospect is first and
foremost the most important element of the sale. Sales commissions
must be forgotten because that is a result of the sale and proof of a
job well done. The only thing of importance is the prospect -- and
the filling of his/her desires. They must know their prospects and if
they are filling the prospects needs as well as addressing any
concerns he/she may have.
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| About the author |
Donald Yates is an accomplished public speaker, Theologian and writer who lives in East Tennessee with his wife of forty-six years, one granddaughter and their three doxies. To learn more, visit
http://www.clean4profit.com
http://www.rockeriders.com |
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