Banking has gradually evolved with changing times. With Business really getting hectic, demand for 24/7 banking operation has grown all over the world. Traditional banking which consisted of a customer awaiting his turn to the teller’s counter has been replaced with modern technologies such as online banking, mobile banking and card banking facilities. A Customer could avail either of the services from any part of the world without having to pay the bank a visit. In this article we will discuss the benefits that are derived out of Internet Banking or Internet Banking.
The concept of Internet Banking rose from Global Financial
Houses whose primary objective was to ensure that customers were tuned to their
finances from any part of the world. The main transactions include Online Money
Transfer and Online Lending. Online Banking services are hassle free and
guarantees data confidentiality and security. Individuals residing in one country could use
the internet as a medium to transfer funds from that country to another,
provided the country he is transferring the money too has a branch located. The
basic modus of operandi is conducted by allowing users to conduct financial
transactions on a secure website operated by their retail or virtual bank,
credit union or building society. Other major transactions that are commonly
secured through Online Banking Services include Electronic Bill Payments,
Loans, Investments and Banking Statements. The Financial Institute Administration
features allow it to manage the Online Experience of their end users and the
Hosting administration features allow the hosting company to administer the
solution across the financial institute.
Features that are unique to Internet Banking include
Personal Financial Management Support, Personal Accounting software &
account aggregation to allow the customers to monitor all of their accounts in
one place whether they are with their main bank or with other institutions. Protection
and Security is provided through Single Password authentication. In most
countries shopping websites are not considered secured enough for personal
Online Banking Applications, hence the use of single password. Basically a
couple of methods are approached to secure transactions. The first one used is
a combination of a Pin (Personal Identification Number)/ TAN (Transaction
Authentication Number), where Pin represents a password used for login and Tan
a one time password to authenticate transactions. Usually online banking with
PIN/TAN is done via a web browser using SSL secured connections, so that there
is no additional encryption needed. The second option is signature based online
banking where all transactions are signed and encrypted digitally. The Keys for
the signature generation and encryption can be stored on smart cards or any
memory medium, depending on the concrete implementation.
The Advent of the Internet has leveled the advantages that
were previously held by Global Financial houses. It has afforded open access to
customers in the global marketplace by being a cost effective delivery channel.
It has changed the outlook of the Banking Industry and has helped develop
customer relationships. Its prime focus is to improve customer access, facilitate
the offering of more services, increase customer loyalty & attract new
customers. Online banking services are continually evolving, and as the
services expand, it will keep getting better for customers.
| About the author |
Banking Consultant for a Major Financial Institute in Oman. To know more on Internet Banking click here. |
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